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Ibm Tape Drive Error Codes

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I've already passed this information to QA team. v.Eremin Veeam Software Posts: 11216 Liked: 812 times Joined: Fri Oct 26, 2012 3:28 pm Full Name: Vladimir Eremin Private message Top Re: Failed to Unload Tape.. Perform a manual tape extraction procedure. If i dont put the tape in the correct slot i get the error Job started at 2013-12-12 10:59:172013-12-12 10:59:20 Error Failed to eject tape XXX Error: Tape XXX requires return Source

by nterreault » Thu Dec 19, 2013 4:02 pm people like this post Im using a library but not using the barcode ? This causes a rewind of the drive as it is being written to. Signup Now! So, if a tape is being shown as 'read only' this issue cannot be the fault of NetBackup.

Error Unloading Drive

If you cannot eject the cartridge through the application, reset the tape drive. The tape drive is loading the cartridge. In theory, it would keep writing to the same tape "forever".   When the tape physically passes the logical end-of-tape, this is detected by the tape drive firmware.

Solution NetBackup does not write data directly to a tape drive, it uses operating system (OS) commands. The robtest command does not issue any NetBackup commands.  It only sends operating system level SCSI commands to the library, and the output seen from the command is sent from the You may also refer to the English Version of this knowledge base article for up-to-date information. Dell Lto 5 Tape Drive Error Code 6 This is not caused by NetBackup.

When the unload button is pressed, the drive completes the current operation, rewinds the tape, unloads the tape from the tape path, and ejects the cartridge. Ibm Lto 5 Tape Drive Error Code 6 When it is understood how the scan command works, it is clear how the root of the issues are external to NetBackup.  Although the scan command is supplied by Symantec, it The majority of drive/tape issues have a cause outside of NetBackup.  When troubleshooting these issues it is advisable to start the troubleshooting process at the hardware/firmware level.   It should always http://www.tandbergdata.com/knowledge-base/index.cfm/how-do-i-eject-a-stuck-tape/ If NetBackup cannot 'see' a tape it is because the library is not reporting it.

Attempting to move the tape using robtest produced the following error: m p1 s28 Attempting to move the tape in port 1 of the CAP to slot 28  Initiating MOVE_MEDIUM from Ibm Ts3500 Error Codes You may be using a scsi control channel that points to something >> other than an autochanger. >> >> Best regards, >> Kern >> >> On 02/18/2016 02:55 PM, bubblemouth wrote: Most drive or tape issues have a cause outside of NetBackup. See the device configuration guide for information on how to do this.

Ibm Lto 5 Tape Drive Error Code 6

Signup Now! news A manual tape extraction should only be performed in an emergency situation. Error Unloading Drive by Dima P. » Sun Dec 22, 2013 8:50 pm people like this post Nicholas,Thank you for the heads up! Ibm 3584 Error Codes During a power on self-test, the unload button is ignored.

If the drives seem OK, stop and restart the NetBackup services on the server. this contact form Hevros Veeam ProPartner Posts: 25 Liked: 1 time Joined: Thu Jan 17, 2013 5:09 pm Full Name: Stephen Seagrave Private message Top Re: Failed to Unload Tape.. You may have to register before you can post: click the register link above to proceed. Thank You! Ibm Tape Library Error Codes

NetBackup will ask the tape device for its position as an integrity check after the end of each write. ThanksW saxie Enthusiast Posts: 25 Liked: 1 time Joined: Fri Mar 12, 2010 9:52 am Full Name: Werner Butterworth Private message Top Re: Failed to Unload Tape.. No Yes How can we make this article more helpful? have a peek here by dave-g » Fri Jan 24, 2014 8:55 am people like this post I am getting the same issue with a Quantum superloader if a job starts and a tape has

For example, on Solaris this is called the sg driver.  This is required as the SCSI commands issued to query the device cannot be passed to the devices via the regular Dell Tape Drive Error Code 7 Rate this Not at All Somewhat Moderately Highly Very Highly Translate to: Categories AccuGuard Server for RDX (1) AccuGuard Server/Desktop (1) AccuVault 1U 4TB/8TB (1) AccuVault RDX (1) AccuVault Series NetBackup has no concept of tape capacity.

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Stderr: mtx: Request Sense: Long Report=yes mtx: Request Sense: Valid Residual=no mtx: Request Sense: Error Code=70 (Current) mtx: Request Sense: Sense Key=Illegal Request mtx: Request Sense: FileMark=no mtx: Request Sense: EOM=no v.Eremin Veeam Software Posts: 11216 Liked: 812 times Joined: Fri Oct 26, 2012 3:28 pm Full Name: Vladimir Eremin Private message Top Re: Failed to Unload Tape.. For this issue, NetBackup is not the cause, however, when the issue is resolved it may be the case that the paths to the devices change, thus making the NetBackup config Ibm Ts3100 Tape Library Error Codes These may or may not make it into release versions. > > What does " tapeinfo -f /dev/scsi/changer/c4t5002188108A05117d0 " return? > > >> >> 1.

You may be using the tape drive rather than scsi the control channel. 2. Creating an empty file /usr/openv/netbackup/db/config/DISABLE_IMMEDIATE_WEOF will resolve the issue I/O Error Symptom: Errors using the term I/O For example: 11:20:18.246 [8504.5292] <4> write_data: WriteFile failed with: The request could not be Eject Tape once the job finished is enabled and 'create a new media set per backup session' is also set on the media poolsi'm thinking that they are possibly inserting tapes Check This Out Power cycle the tape drive off the bus.

Your hardware vendor or OS support should be able to help to find the root cause. The SCSI pass-through driver (sg driver on Solaris) - allows SCSI commands to be passed directly to the drive. If the scan command shows devices appearing and re-appearing, then the passthrough driver is not the cause.  If the device(s) permanently disappear, it may be worth reconfiguring the passthrough driver.  If Also do not forget to post case ID to this thread so we could track it.

Known issues: open failed in io_open I/O error This exact error message can be caused by mis-configuration of the drives. Dima P. VTLs do not always emulate hardware correctly. >> >> 3. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem This article explains how NetBackup uses tape drives.

Power down the tape drive. NetBackup has no understanding of tape capacity. The system returned: (22) Invalid argument The remote host or network may be down. The tape drive is completing the current operation and rewinding the tape.

They are returned when a 'check condition' style command is run. If the scan command shows devices vanishing and reappearing, then the passthrough driver is not the cause. It is not enough just to see them in Device Manager (Windows) or cfgadm (Solaris). Until that is disproven, I cannot consider adding it to mtx-changer as a scsi clear is rather catastrophic to an autohanger in a multi-tasking, multi-processing environment.

If the chip fails, errors like the above will be seen. The hard error is "Failed to load (unload) drive, drive I2C communication fault". First, reboot the library or drives reporting an issue. Known Issues: Some 6GB SAS HBAs are not compatable mpt_sas driver as details in Oracles Technote:  http://docs.oracle.com/cd/E19253-01/821-0382/821-0382.pdf TapeAlert/Tape Alert      A tape alert message is a critical, warning, or informational

Note If NetBackup Key Management Service (KMS) is in use, drives could send out ASC/ASCQ errors relating to encryption. Don't have a SymAccount? No Yes Did this article save you the trouble of contacting technical support?